The idea that water damage is a mere nuisance to homeowners and not something that can lead to serious structural or life-threatening issues is being disproved. This post addresses why you need to know how to handle the topic of water damages, who should cover them, and under what circumstances. Read on for more information on this increasingly important issue!
BONUS: Denied doesn’t mean denied. Persistent marketing efforts can turn water claims into a positive experience for your clients and value enhancing service/product offerings too.
The term “Water Damage Claim Denied” has such a negative connotation that many people fear that it will negatively affect their business and personal relationships if they consult with a water restoration company. In reality, water damage is considered a marketing problem in the same way that plumbing or electrical issues are.
This issue does not affect every home or commercial building in a similar fashion. What is important to remember when dealing with water damage is that everyone has different needs and expectations, which can cause a variety of potential issues.
1) First and foremost, believe me when I say that both the owner and direct insurance company are more upset with you than they are with the homeowner. In my years of doing this work, I’ve never met an insurance adjuster who was upset with a Water Damage Claim professional. It is common for adjusters to call the homeowner and ask for their “help” in resolving this issue so that the homeowner does not turn to a competitor.
2) Another important point that a reputable water damage professional should know is who, within the home or business, is responsible for paying for the cleanup.
3) The biggest mistake I have seen over and over again by water damage companies is that they presume too much, assuming they need to go through with some sort of full-scale restoration.
Are your clients and markets constantly leaving you stranded with claims of water damage? In this blog post, we provide you with a comprehensive list of successful tactics that will get your business back on the ground and out of the danger zone. By implementing these strategies, we guarantee you’ll win more business, closing more sales and disputes than ever before!
Start by reading through this blog post to learn how to win Clients and influence Markets with Water Damage Claims denied.
Use the Right Words
Direct your customer’s attention to EXACTLY the Water Damage Claim Denied scenario that they likely experienced. If their home was in fact hit by water, use the word “claim” in your messaging and make it a strong point. Don’t tell them about the case filing. Tell them about how the water damage has left their home unlivable and that you’ve helped them find a way to move forward.
Give Them a Choice
Don’t force them to accept your offer by using strong-arm tactics. It’s always better to let people choose for themselves. That way, you’ll receive their business without the bad taste left in their mouth.
Role-play Your Customers’ Reaction
When you’re wondering if people will take your case seriously enough, just imagine how they would react to this scenario in real life. What would they say? How would they react in their living room, looking at the water damage right in front of their eyes?
Put Your Competitor Off-Balance
Take your competitors by complete surprise and head them off at the pass with a well-researched Water Damage Claim denied. Impress them with the care and seriousness that you’ve taken to put together such a valuable report. This will leave them struggling to keep up.
We at Dry-It-Out specialize in water damage repair and restoration for commercial, residential and industrial clients. We’re the go to experts for minor water damages to disasters. Our goal is to keep you dry and your property up and running!
Property losses can be catastrophic, but exposure to or contact with moisture or water can lead to even more costly problems. Water damage can lead to mold and mildew growth, air-quality issues, damage to your appliances and furniture, electrical issues and much more. These are some of the most common causes of water loss.
Repeated exposure to moisture can cause wood structure’s natural drying process to accelerate resulting in wood shrinkage, cracking and warping. Sometimes this is unavoidable but with proper preparation beforehand you can stave off damage or let your repair team perform the work for you.
Here are some tips on how to prevent or minimize moisture exposure:
Proper Membrane installation (an important aspect of water damage repair)
Ceilings & Walls: In order to keep moisture out of your structure, install a high-grade vapor barrier in your ceilings and walls. Vapor barriers help to prevent moisture from getting into your home through the baseboards and other places that get wet. This will reduce potential mildew and mold growth. Use a high-quality vapor barrier, as it will last longer and be more effective than one made of cheaper materials that slowly dissipates over time.